HCI2010 – Margarida Romero talks on teamwork and group learning on computers

More from the Group Awareness Workshop:

Margarida Romero opened the third talk of the day by sparking a moment of what I call “epiphany under my nose” or in other words “of course.” She presented us with the idea of how teamwork can be strongly affected by how team mates perceive each other, online! In profiles people pick up on whether some one is smart but lazy of time constricted or if someone is not so brilliant but dedicated to the project. When people collaborate in real world environments, we can pick up on someone’s level of investment and commitment to the project using body language and other cues. When working in online collaborative environments people make these same value decisions about you based on your profile.

So be careful how you fill out those profiles.  Usually we have only fixated on these things when deciding to use facebook professionally, but Margarida continues on to describe three distinct task types and group dynamics which are created through a combination of the design of the collaborative task and the perceptions players form of each other from profiles”:

Individual Competitive – “this is about me working for myself on my own, my own knowledge will solve this task”

Complimentary – “we work in the same direction”

Cooperation – “we work together”

This was all interesting and good, but I still tend to think they use far too many surveys to assess the prototypes they are making. These laundry lists of ratings and time logs turn people off, and I know its just a research context, but why can’t the evaluation tools used to check the prototype be more game like them selves?

Margarida Romero at HCI2010
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